Job Description

We are seeking a professional and friendly Receptionist to manage our front desk and provide exceptional customer service to visitors, clients, and staff. As the first point of contact for guests and callers, the ideal candidate will represent the company with a positive attitude and professional demeanor. The Receptionist will handle a variety of administrative tasks, ensuring smooth operations at the front desk.

Key Responsibilities

• Greet visitors and clients in a polite, professional, and welcoming manner.
• Answer, screen, and forward incoming phone calls, taking messages as needed.
• Schedule appointments, meetings, and manage the office calendar.
• Maintain and organize the reception area, ensuring it is clean and tidy.
• Provide general information to visitors, clients, and callers.
• Handle incoming and outgoing mail, packages, and deliveries.
• Manage office supplies inventory and assist in ordering supplies when necessary.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Coordinate with other departments to ensure smooth office operations.
• Maintain confidentiality and follow company protocols regarding sensitive information.
• Support other staff members with general administrative duties as needed.
• Event Coordination: Assist with special events or large group bookings, providing guests with necessary information and assisting with coordination on the day of the event.

Qualifications

• High school diploma or equivalent; additional administrative or customer service training is a plus.
• Previous experience as a receptionist or in a customer service role is preferred.
• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Proficiency with office software (e.g., MS Office, Google Workspace).
• Ability to maintain professionalism and a positive attitude in a busy environment.
• Strong attention to detail and problem-solving skills.

Working Conditions

• This position is typically based at the front desk of the office, with regular interaction with visitors, clients, and staff.
• Occasional overtime may be required, depending on office needs.

If you’re passionate about providing excellent service and creating a welcoming atmosphere, we encourage you to apply for this vital role within our team.