Job Description
The Food Runner assists servers in providing exceptional dining experiences by ensuring the timely and accurate delivery of food from the kitchen to guests. They act as a key link between the kitchen and the dining area, making sure all orders are correct and well-presented.
Key Responsibilities
- Safely and promptly transport dishes from the kitchen to dining tables.
- Ensure food is delivered in a presentable and timely manner.
- Assist servers in setting up and clearing tables.
- Respond to requests from servers and diners (e.g., refilling water, providing additional utensils).
- Communicate any special requests or needs from the guests to the kitchen or servers.
- Ensure accuracy of food items, including any modifications or special requests.
- Verify that food meets restaurant standards (presentation, temperature, etc.) before delivering.
- Clear plates, glassware, and silverware when guests have finished dining.
- Reset tables quickly and efficiently for the next guest.
- Ensure the food service areas and workstations are clean and organized.
- Follow all health and safety guidelines regarding food handling and hygiene.
- Inform kitchen staff of any feedback or issues reported by customers.
- Work closely with servers to maintain smooth service flow.
- Assist with stocking of supplies (e.g., napkins, condiments).
- Help in organizing food stations, dish areas, and other back-of-house operations.
Experience
- Previous UAE experience in a restaurant or food service role is preferred but not required.
Key Competencies
- Strong communication skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail, especially in food presentation and order accuracy.
- Physical Demands: Ability to stand and walk for extended periods, and lift and carry heavy trays of food.
- Team Player: Willingness to assist both the kitchen and service teams to ensure smooth dining service.
